Customer Success and Business Development Manager (m/f/d)

Permanent employee, Full-time · München - HQ

About the Job
We are looking for Customer Success and Business Development Manager (m/f/d) to join our Certivity team in Munich.
Certivity is a tech startup that digitizes the way how product makers manage regulatory requirements to be compliant. ​
Your mission
As a Customer Success and Business Development Manager (m/f/d), you will:
  • Support the team in business development and customer success;
  • Guide customers during onboarding with the Certivity platform;
  • Troubleshoot issues experienced by customers;
  • Be heavily involved in customer projects along with the CEO and CPO;
  • Work with high-level customer contacts and prepare and deliver projects to success for happy customers;
  • Implement key processes and influence the growth of Certivity;
  • Work on the expansion of Certivity into new areas.
Your profile
This role is perfect if: 
  • You have 2-3 years of experience in this or a similar role. It's considered a plus if you worked in a Scaleup, VC, or similar fast-paced environments;
  • You are responsible with a high level of ownership of your projects;
  • You are a problem solver, with a strong analytical mindset;
  • You can communicate clearly with different teams and different people; 
  • You are based in Munich or willing to relocate;
  • You are fluent in English (company language) and German.
Why us?
Founded in 2021, Certivity is a startup in the field of RegTech (Regulatory Technology). Everyone in our team loves solving complex problems and is passionate about building software. You have the chance to work with industry experts in both software as well as in the regulatory domain to be onboarded with a super-fast learning curve.  

Apart from that, we offer: 
  • Fair compensation; 
  • Flexible working schedules with hybrid work (2-3 days/week home working);
  • Stock options to share in our company's success;
  • A mission-driven startup culture in a comfortable environment: we value leisure time, family, and friends & open communication;
  • A diverse team, welcoming and always willing to help;
  • Free drinks (water, tea, coffee, beer) and snacks in our Munich office;
  • Regular team events (eating out, karaoke);
  • Young team, young software: your creativity and ideas make a difference right from the start.
Closing
We welcome candidates from all backgrounds and encourage diversity in our team. We encourage female engineers to apply and join our mission-driven culture that values open communication, work-life balance, and a welcoming environment. Convince us with your personality and your skills - and together we will make great things happen! 



About us
Founded in 2021, we at Certivity are a young, creative, and dynamic team of highly skilled domain experts working on innovative RegTech Software. Our solution will shape and define the term “RegTech” as we develop a completely new product for the highly complex and not yet digitized environment of product regulations. Our primary focus is the automotive industry, with options to expand to many other domains as well. Our B2B cloud platform bundles all relevant tasks for compliance with vehicle regulations and laws. For more information about us and our product have a look at our website.
Your application!
We appreciate your interest in Certivity. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at recruiting@certivity.io
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